Need Assistance? Contact Us Now

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To provide you with better assistance kindly contact us based on your issue.

If you are having issues:

  • To check coverage
  • To check blacklist status
  • To ask about plan and contract
  • To request port full in your area
  • Unable to submit registration
  • Change registration document
  • Wrong registration detail
  • Change Celcom Fibre plan/speed
  • Cancel Registration
  • Request new installation date


Kindly click the floating Whatsapp button or email us at


If you are having issues:

  • To check bill statement
  • Wrong bill statement
  • Inquiry on payment channel
  • Not updated payment
  • No internet connectivity
  • Low-speed test
  • Router or modem is in red light
  • Network down
  • Lost Celcom signal
  • Unable to make a phone call
  • Any other issue

Go to Celcom Official Website. Click Here

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